Senior Associate / Associate – Import & Trade Operations

Job Title	Senior Associate / Associate, Import & Trade Operations
Department	Chairman Office
Location	Yangon, Myanmar
Employment Type	Full-time
Reports To	General Manager
Working Hour	9:00am – 5:30pm (Monday to Friday)
Off Day	Sat, Sun & Public Holidays
Company	EFD Group

Job Description

The Senior Associate / Associate – Import & Trade Operations supports the end-to-end import process to ensure goods are imported, cleared, delivered, and recorded accurately, on time, and in compliance with customs, trade, and company requirements.

Key responsibilities include:

• Coordinate import shipments with suppliers, freight forwarders, shipping lines, airlines, customs brokers, port or airport authorities, and internal teams.
• Prepare, check, and maintain import documents, including commercial invoices, packing lists, bills of lading or airway bills, certificates of origin, import licenses, permits, insurance documents, and customs declarations.
• Track shipments from supplier dispatch through customs clearance and final delivery; follow up proactively on delays, missing documents, and shipment discrepancies.
• Support customs-clearance processes and coordinate duty, tax, freight, insurance, port, and other import-related payments.
• Ensure import activities follow applicable customs regulations, trade rules, duty and tax requirements, and internal company procedures.
• Verify shipping documents, quantities, product details, tariff codes, shipment costs, and supplier information for accuracy.
• Maintain import-shipment trackers, clearance status reports, documentation files, cost records, and supporting approvals.
• Assist with landed-cost calculations, import-cost reconciliation, supplier or freight invoices, and payment-supporting documents.
• Work closely with Procurement, Finance, Warehouse, Sales, Logistics, and suppliers to support timely product availability.
• Support audits, inspections, regulatory reporting, and management reviews by preparing accurate records and documentation.
• Identify operational delays, compliance risks, documentation gaps, and cost-saving opportunities; report them to the supervisor promptly.
• Maintain confidentiality and ensure proper filing and retention of all import and trade documentation.

Senior Associate – Additional Responsibilities

• Lead coordination of more complex or high-priority import shipments and resolve escalated clearance, documentation, and delivery issues.
• Review import documents, shipment trackers, cost records, and reports for accuracy, completeness, and compliance.
• Monitor clearance timelines, outstanding payments, import costs, and vendor performance; recommend corrective actions where required.
• Coordinate with customs brokers, freight forwarders, suppliers, and relevant authorities to resolve complex issues efficiently.
• Support trade-compliance reviews, process improvements, standard operating procedures, and risk-control measures.
• Prepare and review import-performance, landed-cost, clearance-status, and outstanding-shipment reports for management.
• Provide guidance and on-the-job support to junior team members when required.

Job Requirements

For Senior Associate

• Bachelor’s degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field.
• 3–5 years of experience in import operations, international logistics, freight forwarding, customs clearance, or trade compliance.
• Strong knowledge of import procedures, Incoterms, shipping documentation, customs clearance, tariff classification, duties, taxes, and landed-cost calculations.
• Experience coordinating with suppliers, freight forwarders, customs brokers, shipping lines, and relevant authorities.
• Strong analytical, problem-solving, documentation, and stakeholder-management skills.
• Proficiency in Microsoft Office, especially Excel; experience with ERP, customs, freight-management, or logistics systems is preferred.
• Good written and spoken communication skills in English and Myanmar language.
• High integrity, accountability, and commitment to trade compliance.

For Associate

• Bachelor’s degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field.
• 1–3 years of experience in import operations, logistics, freight forwarding, customs clearance, or a related role; fresh graduates with relevant internship experience may be considered.
• Basic understanding of import procedures, Incoterms, shipping documents, customs clearance, and trade compliance.
• Good attention to detail and ability to manage documents, trackers, and shipment information accurately.
• Good coordination, communication, and follow-up skills.
• Proficiency in Microsoft Office, especially Excel; experience with ERP or logistics systems is an advantage.
• Good written and spoken communication skills in English and Myanmar language.
• Responsible, organized, adaptable, and willing to learn.

Key Competencies

• Import and trade compliance
• Shipment and customs-clearance coordination
• Shipping-document management
• Landed-cost and import-cost support
• Supplier, forwarder, and broker coordination
• Reporting and data accuracy
• Risk identification and issue resolution
• Cross-functional collaboration
• Time management and follow-through
• Integrity and accountability

Deadline	14/08/2026
Number Of Posts	Male/Female (5) Posts
Contact Email	careers@efdgroup.com
Contact Number	099 4646 8900