Senior Associate / Associate – Business Operations

Job Title	Senior Associate / Associate, Business Operations
Department	Chairman Office
Location	Yangon, Myanmar
Employment Type	Full-time
Reports To	General Manager
Working Hour	9:00am – 5:30pm (Monday to Friday)
Off Day	Sat, Sun & Public Holidays
Company	First Golden Dragon Construction Co., Ltd.

Job Description

The Senior Associate / Associate – Business Operations supports efficient day-to-day business execution by coordinating cross-functional activities, monitoring operational performance, preparing reports, and following up on management priorities.

Key responsibilities include

• Coordinate daily operational activities across relevant departments.
• Collect, compile, and maintain accurate operational data, reports, trackers, approvals, and supporting documents.
• Prepare daily, weekly, and monthly reports, dashboards, presentations, and management updates.
• Monitor operational KPIs, sales performance, inventory status, service levels, outstanding actions, and other business-performance indicators.
• Follow up on assigned action items, deadlines, approvals, management decisions, and cross-functional requests.
• Identify data discrepancies, process gaps, delays, risks, or unresolved issues and raise them promptly with the relevant team or supervisor.
• Support the development, implementation, and maintenance of standard operating procedures, policies, and internal controls.
• Assist with business planning, budgeting, cost monitoring, resource coordination, and operational-improvement projects.
• Coordinate meetings, prepare agendas and supporting documents, record meeting minutes, and track agreed actions to completion.
• Liaise with internal teams and external partners to gather information and support smooth business operations.
• Maintain organized records, reports, approvals, and operational documentation for management review and audit purposes.
• Perform other business operations, coordination, and administrative duties as assigned.

Senior Associate – Additional Responsibilities

• Review operational reports, dashboards, trackers, and supporting data for accuracy, completeness, and timely submission.
• Coordinate more complex cross-functional activities and support resolution of operational issues affecting business performance.
• Analyze operational data to identify trends, performance gaps, inefficiencies, cost-saving opportunities, and improvement actions.
• Prepare management summaries, performance reviews, and recommendations for operational decisions.
• Support the planning, implementation, and monitoring of business projects and process-improvement initiatives.
• Monitor follow-up on key management decisions, strategic priorities, and high-impact operational deliverables.
• Provide guidance and on-the-job support to junior team members when required.
• Escalate significant operational risks, delays, or control issues to management promptly.

Job Requirements

For Senior Associate

• Bachelor’s degree in Business Administration, Management, Operations Management, Supply Chain, Finance, Economics, or a related field.
• 3–5 years of experience in business operations, operations coordination, project coordination, business analysis, or a related role.
• Strong understanding of business processes, operational controls, KPI monitoring, reporting, and cross-functional coordination.
• Demonstrated ability to analyze data, prepare management reports, and recommend practical improvement actions.
• Strong organizational, stakeholder-management, problem-solving, and follow-up skills.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; experience with ERP, reporting, or business-intelligence tools is preferred.
• Good written and spoken communication skills in English and Myanmar language.
• High integrity, accountability, adaptability, and ability to manage multiple priorities independently.

For Associate

• Bachelor’s degree in Business Administration, Management, Operations Management, Supply Chain, Finance, Economics, or a related field.
• 1–3 years of experience in business operations, administration, reporting, coordination, customer service, or a related role; fresh graduates with relevant internship experience may be considered.
• Basic understanding of business processes, reporting, documentation, and operational coordination.
• Good numerical, analytical, organizational, and problem-solving skills.
• Strong attention to detail and ability to manage records, trackers, and reports accurately.
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint; experience with ERP or reporting systems is an advantage.
• Good written and spoken communication skills in English and Myanmar language.
• Professional, proactive, collaborative, responsible, and willing to learn.

Key Competencies

• Operational coordination
• KPI monitoring and reporting
• Data accuracy and documentation
• Cross-functional collaboration
• Project and action tracking
• Business-process improvement
• Problem-solving and decision support
• Time management and follow-through
• Communication and stakeholder management
• Ownership and accountability

Deadline	14/08/2026
Number Of Posts	Male/Female (5) Posts
Contact Email	careers@efdgroup.com
Contact Number	099 4646 8900